TERMS AND CONDITIONS

These are the terms you agree to by shopping with us.

GENERAL

  • This website is provided by Carpe Diem Beds, owned by Hilding Anders Copenhagen A/S, CVR: 42268992 , Havnegade 39, 1058 Copenhagen, Denmark. References to "we", "us", "our" and "we" refer to Carpe Diem Beds.
  • In order to register a user account with us and apply for credit or purchase product(s) through our website, you must be at least 18 years of age. When registering a user account or purchasing product(s) from us, you must agree to these terms and conditions, hereinafter referred to as "Terms and Conditions".
  • These General Terms and Conditions apply to all orders placed by the customer, hereinafter referred to as "Consumer" or "you" respectively, of products from Carpediembeds.se. By accepting our General Terms and Conditions, you also certify that the information you have provided is correct and that you have taken note of the information regarding the processing of your personal data (see below).
  • We reserve the right, at any time, to unilaterally modify these General Terms and Conditions as well as for any errors in product information as well as price and stock balance. The version of the General Terms and Conditions that the Consumer accepts at the time of a purchase is the one that applies in relation to the specific purchase.
  • If you have any questions about Carpe Diem Beds or our Terms and Conditions, please contact customerservice@carpediembeds.com.

               

COMPANY INFORMATION

Store phone:

08 - 721 74 00 (Stockholm)

Shop opening hours:

Mon-Friday 10-18

Saturday 10-17

Shop address:

Ny Østergade 7, 1101 København

Factory address:

Alvestavägen 77, 330 17, Rydaholm

CVR:

556289-7941

E-mail address for the shop in Copenhagen:

copenhagen@carpediembeds.com

Contact our customer support:

customerservice@carpediembeds.com

               

ORDERING, PRICES AND FEES

  • All prices listed in the webshop are inclusive of VAT, but exclusive of shipping costs. For shipping prices according to our different delivery options, see below under the heading "Delivery".

  • Once we have received your order, we will confirm it by sending a confirmation email to the email address you provided when placing your order. Always check that your order confirmation matches your order. If it does not match your order, please contact us immediately at customerservice@carpediembeds.com.

  • We reserve the right to change prices and charges due to circumstances beyond our control, such as currency fluctuations or changes in raw material prices. We reserve the right to change our prices and fees.

 

PAYMENT

Pay by card - convenient and secure

  • We offer secure card payment with Visa, Amex, Mastercard and Diners Club. No card fees apply. We never store or record sensitive information, such as credit card details, we encrypt your card number to make your purchase secure.

Pay for your goods online

  • When purchasing any of our products via our website, you will need to pay in full at the time of purchase.

               

RIGHT OF RETURN

  • The Danish Consumer Sales Act gives you as a consumer the right to cancel your purchase within 14 days from the date your goods have been delivered (withdrawal period), or in case you have ordered several products, from the date you received the last product of the order in your possession. Please note, however, that the withdrawal period can be exercised immediately after you have placed your order, and you do not have to wait for the withdrawal period to start
  • The act permits certain exceptions to the right to cancel a purchase. At Carpe Diem Beds, we manufacture handmade beds with accessories that are specifically made for you, so-called "made-to-order" products. As these goods are custom-made according to your specifications, this means that we cannot issue a right of withdrawal on these specific goods.

  • The right of withdrawal also does not apply to goods with broken seals that cannot be properly returned for health or hygiene reasons. This exception includes, for example, duvets, pillows, towels, mattress covers, bed mattresses, duvet covers, pillowcases, sheets and similar products. If a product of this kind has been sealed, you must not break the seal in order to exercise your right of withdrawal. However, if the seal is unbroken, you have the right to cancel your purchase as described above.

  • However, the right of withdrawal does apply to purchases of our accessories such as decorative cushions, scented candles, bed legs, and our "Premium" and "Prestige" bed mattresses. When purchasing these products, you have the right to withdraw within 14 days as described above. If you wish to exercise your right of withdrawal, please contact our customer support via email at customerservice@carpediembeds.com.

  • If you have purchased our products via our website, you will need to use the return shipping label that is included with your delivery. Furthermore, we ask you to return your product in the original packaging as a parcel or letter. When you return the product, it should be unused and have all product labels and tags still attached. To return a shipment, please complete the return slip included with your shipment indicating what you are returning.

  • In the event that you choose to cancel and return your entire order and provided it is not for made-to-order product(s), we will refund 100% of the amount you paid for the goods. If the weight of the item(s) does not exceed 20 kg and the item(s) does not exceed the dimensions for parcel delivery, we will also cover the return freight costs. If the weight of the item(s) exceeds 20 kg or if the item(s) exceeds the dimensions for parcel delivery, you will be responsible for the return freight. As a customer, you are responsible for ensuring that the consignment is not damaged when you return it to us. Always keep the delivery note/return freight note until the return has been completed.

  • If your handling of the goods has resulted in a reduction in their value due to handling to a greater extent than was necessary to determine their characteristics or function, a deduction will be made for the corresponding amount of the reduction in value.

  • Only products that have been purchased in our shop can be returned via the shop.

  • If you have any questions regarding your right of withdrawal, please contact us via email at customerservice@carpediembeds.com.

 

COMPLAINTS/UNCLAIMED PARCELS

COMPLAINTS

  • In accordance with the Danish Sale of Goods Act , you as a consumer always have the right to complain about a product within two years from when you discovered the defect, provided that the product was defective at the time of delivery. Furthermore, we give you the possibility to claim for frame and spring breakage up to 25 years after you bought the product, and up to 10 years for engine breakdown when buying our adjustable beds.

  • Please note that should you discover any defect in the product you have purchased, whether the defect is discovered immediately upon delivery or at a later date, it is important that the damage is reported to us within a reasonable time of you noticing or should have noticed the defect.

  • We therefore urge the Consumer to inspect the product particularly carefully on receipt. We recommend that you do not accept a product that is damaged, but instead have the driver bring it back and ask that the damage discovered be noted.

UNCLAIMED PARCELS

  • If it turns out that you do not collect your shipment within 14 days of receiving a notice to collect, we reserve the right to charge a fee of 200 DKK. This corresponds to the actual cost of return freight.

       

REFUND

  • The way in which you receive your refund because you have exercised your right of withdrawal or right of complaint depends on the way in which you chose to pay for your item(s), and the corresponding method will be used for the refund.

               

DELIVERIES

  • We deliver goods to you who order in Denmark in different ways depending on the goods and services you have purchased from us. Please note that we do not transport goods outside of Denmark.


Accessories

  • If you have purchased accessories from us, we will deliver them to your home by PostNord. The shipment can then be picked up at one of PostNord's service points.

Price: 0 DKK

Beds

  • Beds and larger accessories (such as mattresses, furniture, etc.) are delivered by one of our selected carriers. Below you will find our different delivery options:

 

  1. Home delivery Basic

Once your bed or accessories have arrived at a local terminal, you will be contacted to arrange a delivery date and time to your address. The delivery will be made by one (1) person and the goods will be delivered to the property line. Please note that you must carry the bed(s) and accessories into your home yourself.

- Price: 0 DKK

  1. Home delivery Standard

Once your bed has arrived at a local terminal, you will be contacted to arrange a delivery date to your home address and the time. You will then be contacted by the transport company via SMS approximately 30 minutes before the bed arrives (according to the agreed time). Two people will carry the bed(s) to the room you want.

- Price: 350 DKK

  1. Home delivery Silver

Once your bed has arrived at a local terminal, you will be contacted to arrange a delivery day to your home address and at what time. You will then be contacted by the transport company via SMS approximately 30 minutes before the bed arrives (according to the agreed time). Two people will carry the bed(s) to the room you want. The bed(s) will be unpacked and assembled (no wall mounting is included). Packing materials are removed and recycled.

- Price: 750 DKK

  1. Home delivery Gold

Once your bed has arrived at a local terminal, you will be contacted to arrange a delivery date to your home address and at what time. You will then be contacted by the transport company via SMS approximately 30 minutes before the bed arrives (according to the agreed time). Two people will carry the bed(s) to the room you want. The bed(s) will be unpacked and assembled (no wall mounting is included). Packing materials are removed and recycled. Your old bed will be removed and sent for recycling (please note that only the bed will be removed, not the bed frame or bedside table for example).

- Price: 1150 DKK

               

DELIVERY TIME

Delivery time on our beds, headboards and bed mattresses with Classic Collection fabrics is 7 - 8 weeks.

Delivery time for our beds, headboards and bed mattresses with Exclusive Collection fabrics is 7 - 8 weeks.

Delivery time for other products is approximately 2 - 10 days depending on the product and provided we have the item in stock.

We reserve the right to change this. Should a change in delivery occur we will inform you of the status.

 

DISPUTES

  • In case of disputes that cannot be resolved between the parties, we recommend that you turn to the Center for Complaint Resolution (”Center for Klageløsning”), Nævnenes Hus, Toldboden 2, 8800 Viborg We follow their recommendations.
  • If you are a resident of the EU and wish to make a complaint about a product purchased from us, you can also use the online complaints platform available on the European Commission's website: http://ec.europa.eu/odr.
  • For information on your rights as a consumer, we recommend that you visit the Danish website: https://www.forbrug.dk/ or the website of the Danish Consumer Ombudsman: https://www.forbrugerombudsmanden.dk/. Of course, you are always free to go to court to have your case heard.

 

QUALITY GUARANTEE

  • Any guarantees are valid in Denmark. All products we sell can be used in Denmark. Electrical appliances marked with a T on the delivery note also have a two-year basic insurance. Information about our warranty conditions always accompanies our beds and headboards. If you have any questions about our guarantees, please contact our customer support.

       

MANUALS

  • All products we sell have a manual in English. If a product does not have a manual in English, this is indicated in the product text.

               

OTHER

             

FRAUD

  • We report all fraud and data breaches, as well as attempted fraud and data breaches, to the police. We reserve the right to refuse or cancel your purchase if we have reason to suspect fraud, data breach and/or other misuse of our site. For further information on how we handle your personal data, please read our privacy notice.

               

LIABILITY AND FORCE MAJURE

  • We shall not be liable for any failure to deliver product or any other damage caused by circumstances beyond our control (force majeure).

               

INSTRUCTIONS FOR USE AND MAINTENANCE OF MARBLE TOPS

Instructions for marble top use

  1. Marble tops must be used for their intended purpose.
    2. Marble tops should not be burdened by heavy objects and should not be subjected to changing and mechanical pressure. A sudden, large strain can result in the marble top cracking.
    3. Hot objects with a temperature reaching above 100°C should not be placed on the marble tops.
    4. Do not cut things directly on the marble top, as this may cause scratches. Particular attention must be paid when putting metal objects on the marble top, as careless conduct may cause stone chipping.


Cleaning and maintenance of marble tops

  1. Marble tops should be cleaned with liquids, emulsions and other cleansing agents intended for marble use, according to the care instructions issued by the manufacturer. If no such cleaning agents are available, the marble top should be washed with water and a soft cloth or towel. If needed, a liquid with a low PH level can be added to the water.
    Marble tops should not be subjected to prolonged exposure of agents, that could cause them damage (hydrofluoric acids, agents containing strong alkaline ingredients, fats etc.).
    All used cleansing agents should first be tested on a small area of the marble top.
    2. A clean and dry surface can be proofed with agents intended for such use, according to the instructions issued by the manufacturer. Proofing should be repeated regularly, how often depends on the frequency of the marble top use.

       

PERSONAL DATA/PRIVACY NOTICE/PRIVACY POLICY

 

DATA PROTECTION POLICY

  1. PURPOSE AND CONTENT
  • Hilding Anders Copenhagen A/S ("Carpe Diem Beds") cares about your privacy and the protection of your personal data. This data protection policy describes how Carpe Diem Beds processes and uses the personal data that Carpe Diem Beds collects from you when you visit and use this website and how you can contact us if you have any questions about our processing of your personal data.
  1. WHAT PERSONAL DATA DO WE PROCESS AND WHY?
  • Carpe Diem Beds collects and processes the IP address that you share with us in order to provide you with a better experience when you visit the website
  • Carpe Diem Beds also collects and processes name, phone number, email address in connection with requests regarding our products and the like on our website (where such function is available).
  • In addition to the above uses and purposes, Carpe Diem Beds may also use your personal information to administer and improve this website, for our internal information gathering, for statistical analysis and (where applicable) to complete your product order and/or to contact you regarding sales and as part of our customer relationship monitoring. Carpe Diem Beds uses IP addresses to measure the use of this website. Such measurement may also include monitoring website usage to help Carpe Diem Beds improve the website, personalize the experience by tailoring the content you see, optimize user experience and determine frequency.
  1. WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
  • The processing of your personal data for purposes mentioned in Section 2 above is based on Hilding Anders' legitimate interest to improve the website and to analyse statistics in accordance with GDPR, article 6 (1) (f).
  • The processing of your personal data when we deliver your order is based on the contract with you in accordance with GDPR, article 6 (1) (b).
  1. WHO HAS ACCESS TO YOUR PERSONAL DATA?
  • Carpe Diem Beds has taken appropriate technical and organisational security measures to protect your personal data against loss and unauthorised access etc. The number of persons who have access to your personal data is limited. Only persons at Hilding Anders Copenhagen A/S who need to process your personal data have access to the personal data.
  • Carpe Diem Beds may share your personal data with other companies within the Hilding Anders Group acting as data processors, namely, Hilding Anders International AB, in order to provide services such as the development and support of this website. Carpe Diem Beds may also share your personal data with suppliers and partners who perform services on our behalf acting as data processors, such as BigCommerce, Revide AB, PostNord AB, Schenker AB, Xzakt Kundrelation AB, Adyen NV., service provider appointed by Carpe Diem Beds, who provide services connected to this website or its functions, but only to the extent necessary to provide these services – such as development and support of this website.
  • Your personal data may be shared with countries outside the EU/EEA, such as the United States and Switzerland, which may have a lower level of protection for personal data than that offered within the EU/EEA. The transfer is necessary because certain service providers are located outside the EU/EEA. When your personal data is shared with countries outside the EU/EEA, we use standard contractual clauses approved by the European Commission to ensure an adequate level of protection for your personal data. The standard contractual clauses are available via the following link: https://ec.europa.eu/info/strategy/justice-and-fundamental-rights/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
  • We will periodically share your personal data such as email and customer profile with marketing platforms and advertising channels such as Facebook and Google as well as other stakeholders. These stakeholders act as either joint controllers or data processors on our behalf. We do this with the aim of keeping our communications relevant on our marketing channels and to reach you with new campaigns and launches. Our aim is also to reach new relevant audiences who have similar profiles and possibly the same interest in our product areas.
  1. HOW LONG DO WE KEEP YOUR PERSONAL DATE?
  • Your personal data will only be kept for as long as is necessary based on the purpose for which it was collected. This means that your personal data will be deleted when it is no longer needed to process an order or request from you, to administer your user account or to manage our customer relationship. Statistics containing only anonymised data may be kept for longer
  1. WHAT RIGHTS DO YOU HAVE?
  • Hilding Anders Sweden AB, reg. no. 556289-7941, address Kommendörsgatan 3A, 281 35, Hässleholm, Sweden, is the data controller for the processing of your personal data. This means that Carpe Diem Beds is responsible for ensuring that your personal data is processed correctly and in accordance with applicable legislation. Peter Sturm is the Data Protection Officer and can be contacted at peter.sturm@hildinganders.com
  • You have the right to know what personal data Carpe Diem Beds is processing about you and you can request a copy of the personal data being processed. You have the right to request that inaccurate or incomplete personal data be rectified and in certain cases you can request that Carpe Diem Beds erases your personal data (if, for example, the personal data is no longer necessary for the performance of a contract with you). If you have given specific consent for a particular personal data processing operation, you always have the right to withdraw your consent. You also have the right to object to certain processing of your personal data and to request that the processing of your personal data be restricted. Please note that restriction or erasure of your personal data may result in Carpe Diem Beds not being able to fulfil our obligations under a contract with you. You also have the right to receive your personal data in a structured, commonly used and machine-readable format and to transfer it to another controller.
  • If you have any questions about how Carpe Diem Beds processes your personal data or if you wish to exercise your rights under Section 2, please contact us by email at info@carpediembeds.com or by post at the above address.
  • If you have any objections or complaints about how Carpe Diem Beds processes your personal data, you have the right to contact or lodge a complaint with the data protection authority that is in addition to the supervisory authority in your jurisdiction. In Denmark you can file a complaint with the Danish Data Protection Agency, Carl Jacobsens Vej 35, 2500 Valby, Tlf. 33 19 32 00, dt@datatilsynet.dk.
  1. AMENDMENTS
  • If any changes are made to the processing of your personal data, Carpe Diem Beds will notify you by posting an updated version of this Privacy Policy on www.carpediembeds.dk.

Intellectual Property Rights

  • All content and intellectual property rights, including but not limited to trademarks and copyrights, on carpediembeds.com belong to us. Any use of the domain or its content, including copying or storing such content in whole or in part, other than for your own personal, non-commercial use, is prohibited without prior permission obtained from us.
  1. COOKIES

8.1 What is a cookie?

  • A "cookie" is a text file containing information that is stored on your computer. Cookies are used for technical reasons to facilitate your use of the website and to enable us to improve the functionality of the website. One type of cookie is a "persistent cookie" which saves a file on your computer that remains for a long time. This file can then be used to customise the website based on your choices and preferences. Another common type of cookie is a "session cookie". Session cookies are sent between your computer and a server to collect information during your visit to the website. Unlike persistent cookies, session cookies are not stored after you close your browser. Please visit www.allaboutcookies.org for more information on how cookies work.

8.2 What cookies are used on Carpediembeds.se?

  • You can read more about our cookies on our Privacy Policy page (https://www.carpediembeds.dk/privacy-policy).

8.3 If you would like more information about how cookies are used on this website, please contact us by email at peter.sturm@hildinganders.com.

8.4 How can you turn off the use of cookies?

  • If you do not accept the use of the above-mentioned cookies, you can change your browser settings to either refuse the storage of cookies or to inform you when a website wishes to store cookies on your computer. Cookies that have been stored on your computer on a previous occasion can also be deleted through your browser (please see more information on this below in Section 8.5). Please note that the refusal or deletion of cookies may result in some parts or functions of our website not working.

8.5 How can you delete cookies that have been stored in the past?

  • If you are using a PC and an updated version of your browser and wish to delete cookies saved in the past, you can press CTRL, SHIFT and DELETE at the same time. See the following links for more information on the use of browsers:

- Internet Explorer

- Mozilla Firefox

- Google Chrome

- Safari

- Flash cookies

 

  1. SOCIAL MEDIA AND WIDGETS
  • Websites may use social media widgets which allow visitors to access content from Hilding Anders Sweden AB's website on various social media platforms (including Facebook, Youtube, Twitter and LinkedIn). To better understand how and what information is collected via social media and what cookies are used by such third parties, please refer to the applicable data protection policy for the respective social media platform.

               

  1. CARPE DIEM BEDS ACTION IN GOOGLE HOME PRIVACY POLICY
  • Please see below for information on how the Carpe Diem Beds application developed by LINAK A/S to manage adjustable beds, uses and stores user information.
  • Carpe Diem Beds has implemented this privacy policy ("Privacy Policy") for Bed Action in Google Home ("Bed Control Action"). The Privacy Policy explains how Carpe Diem Beds treats your personal information when you use the Action.
  • To use the "Carpe Diem Beds Action", you must download the Vindö (with Voice Control App) app that provides connectivity between your bed and Google Home, so that you can use the Carpe Diem Beds Action to control your bed via voice control.
  • Carpe Diem Beds will store and process your data in accordance with applicable data protection legislation and in a secure manner.
  • Carpe Diem Beds encourages you to read the Privacy Policy in full so that you understand how it will process your data and for what purpose.
  • Legal basis for processing:
  • The legal basis for our processing of your personal data is your consent in accordance with the GDPR, article 6 (1) (a), which you provide when you start using the App. If at any time you wish to withdraw your consent, you can do so by deleting your access to the App.
  • What data we collect from you:
  • We only collect and process personal data that you provide in the App. This data is as follows:

- Your name

- Your email address

- Your individual bed ID

- In addition, we process data generated from your use of the App, such as saved positions, automatic drive settings, connectivity and integration with third-party products. The information collected and data created with such information is only intended to make your use of the bed more enjoyable.

Retention

  • We store and process your personal data for as long as you use the App. If you delete your user account or do not use your user account for at least 18 months, we will delete your personal data and stop processing this data.

Where we store your data

  • The data we collect is stored within the European Economic Area (EEA) but may also be transferred to and processed in a country outside the EEA. Any such transfer of your personal data will be in accordance with applicable data protection legislation. When your personal data is shared with countries outside the EU/EEA, we use standard contractual clauses approved by the European Commission to ensure an adequate level of protection for your personal data. The standard contractual clauses are available via the following link:

Who we share your data with

  • When you use Carpe Diem Beds Action in Google Home, we will share information about unique identifiers for your bed with Google LLC to trigger connectivity between your bed and Google Home.
  • - However, this data is shared on an anonymised basis, meaning Google will not be able to identify you as an individual based on this data alone.
  • We will not share any other data that we collect from you through the app with any third party.

Protection of your personal data

  • The App Provider has put in place appropriate technical and operational security measures to protect your data from accidental or deliberate manipulation, loss, destruction or access by unauthorised persons. We regularly review our security measures. The App Provider updates these measures to keep pace with technological developments.

Your rights, contact details and complaints

  • As a data subject, you have the following rights:

-The right to request information about personal data that the App Provider holds about you.

- The right to have a copy of your data transferred to you

- the right to request rectification of your personal data

- The right to request the deletion of data by the app provider

  • The App Provider takes the protection of your data and your rights very seriously. If you have any comments or questions about how the App Provider processes your personal data, or if you wish to access, update, amend or delete any of your personal data, please contact the App Provider. In addition, you have the right to lodge a complaint with the local data protection authority. In Denmark you can file a complaint with the Danish Data Protection Agency, Carl Jacobsens Vej 35, 2500 Valby, Tlf. 33 19 32 00. dt@datatilsynet.dk.

  1. CARPE DIEM BEDS SKILL IN AMAZON ALEXA PRIVACY POLICY
  • Please see below for information on how the Carpe Diem Beds application, developed by LINAK A/S to manage adjustable beds, uses and stores user information.
  • Carpe Diem Beds has implemented this privacy policy ("Privacy Policy") for the Carpe Diem Beds Skill in Amazon Alexa ("Carpe Diem Beds Skill"). The Privacy Policy explains how Carpe Diem Beds processes your personal data when you use Carpe Diem Beds Skill.
  • To use the "Carpe Diem Beds Skill", you must download the Vindö (with Voice Control App) app that provides connectivity between your bed and Amazon Alexa, so that you can use the Carpe Diem Beds Skill to control your bed via voice control.
  • Carpe Diem Beds will store and process your data in accordance with applicable data protection legislation and in a secure manner.
  • Carpe Diem Beds encourages you to read the Privacy Policy in full so that you understand how it will process your data and for what purpose.

Legal basis for processing

  • The legal basis for our processing of your personal data is your consent in accordance with the GDPR, article 6 (1) (a), which you provide when you start using the App. If at any time you wish to withdraw your consent, you can do so by deleting your access to the App.

What data we collect from you

  • We only collect and process personal data that you provide in the App. This data is as follows:

- Your name

- Your email address

- Your individual bed ID

- In addition, we process data generated from your use of the App, such as saved positions, automatic drive settings, connectivity and integration with third-party products. The information collected and data created with such information is only intended to make your use of the bed more enjoyable.

Retention

  • We store and process your personal data for as long as you use the App. If you delete your user account or do not use your user account for at least 18 months, we will delete your personal data and stop processing this data.

Where we store your data

  • The data we collect is stored within the European Economic Area (EEA) but may also be transferred to and processed in a country outside the EEA. Any such transfer of your personal data will be in accordance with applicable data protection legislation. When your personal data is shared with countries outside the EU/EEA, we use standard contractual clauses approved by the European Commission to ensure an adequate level of protection for your personal data. The standard contractual clauses are available via the following link: https://ec.europa.eu/info/strategy/justice-and-fundamental-rights/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

Who we share your data with

  • When you use the Carpe Diem Beds Skill, we will share data about the unique identifier of your bed with Amazon.com, Inc. to enable connectivity between your bed and Amazon Alexa. However, this data is shared on an anonymized basis, meaning Amazon will not be able to identify you as an individual based on this data alone.
  • - We will not share any other data that we collect from you through the app with any third party.

Protection of your personal data

  • The App Provider has taken appropriate technical and operational security measures to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. We regularly review our security measures. The App Provider updates these measures to keep pace with technological developments.

Your rights, contact details and complaints

  • As a data subject, you have the following rights:

- The right to request information about personal data that the App Provider holds about you.

- The right to have a copy of your data transferred to you

- The right to request rectification of your personal data; and

- The right to request the deletion of data by the app provider

- The App Provider takes the protection of your data and your rights very seriously. If you have any comments or questions about how the App Provider processes your personal data, or if you wish to access, update, amend or delete any of your personal data, you may contact the App Provider. In addition, you have the right to lodge a complaint with the local data protection authority. In Denmark you can file a complaint with the Danish Data Protection Agency, Carl Jacobsens Vej 35, 2500 Valby, Tlf. 33 19 32 00, dt@datatilsynet.dk.

 Scope of use

  • Use Alexa to adjust your Vindö bed controlled by the Carpe Diem Beds Skill app. Carpe Diem Beds Skill supports the systems that Vindö uses to adjust the various positions of the bed (advanced dual actuator systems and LA18 IC advanced). Carpe Diem Beds Skill works together with a Wi-Fi box (WiFi2LIN001) that provides the bed with an internet connection.

Functions available via Carpe Diem Beds Control Skill:

  • Adjust your Vindö bed to four favourite positions (set in the Carpe Diem Beds app).
  • Set your Vindö bed to a completely flat position.
  • Turn the light ON and OFF under the bed.
  • Turn the massage function ON and OFF (if this function is offered by your bed system).